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ACCC finds Trivago guilty of misleading consumers accc australian consumer law business misleading and deceptive conduct Jan 29, 2020

In a judgment handed down by the Federal Court in January 2020, Trivago, popular hotel comparison website, has been found guilty of misleading and deceiving the public as to the operation of its website. The misrepresentations have led consumers to believe they were obtaining discounts...

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What to do if the franchisor isn't fulfilling their end of the bargain accc business franchises franchisor obligations Nov 01, 2016

There are certainly a lot of advantages when buying into a franchise model; namely, that you are buying into an established brand/reputation/product/service with proven established systems and support from the franchisor.  Generally, it is considered to be less risky than establishing your...

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Smaller businesses are not immune from the ACCC accc australian consumer law business false or misleading representations misleading and deceptive conduct Apr 18, 2016

So, as a smaller business, do you think you are immune from the wrath of the ACCC?  Think again.

 In recent months, the ACCC has been successful with the following enforcement action:

  • Omniblend Pty Ltd – an online retailer of kitchen applicances – found guilty of...
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Alleged misrepresentations and unconscionability in the training industry accc australian consumer law business false or misleading representations misleading and deceptive conduct phoenix activity Nov 24, 2015
The ACCC has commenced proceedings in the Federal Court against a training college which offered VET FEE-HELP Diploma courses,costing from $18,000 to $21,000 per course.
 
 
It is alleged that:
 
False or misleading representations
 
  • between January and...
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ACCC alleges misleading labelling by pharmaceutical company accc australian consumer law business false or misleading representations misleading and deceptive conduct product labelling Mar 09, 2015

The ACCC has commenced proceedings in the Federal Court against pharmaceutical giant, Reckitt Benckiser, alleging that it is making misleading claims that its various Nurofen products are able to target different types of pain – back pain, period pain, migraine pain and tension...

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Introducing the Food and Grocery Code of Conduct accc business code of conduct competition and consumer act food industry Mar 03, 2015

voluntary code of conduct for the food and grocery industry has been introduced under the Competition and Consumer Act 2010. The Code governs certain conduct by grocery retailers and wholesalers in their dealings with suppliers.

Only those retailers and wholesalers that have...

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Dealing with debt collectors: your rights and responsibilities accc australian consumer law business debt recovery false or misleading representations misleading and deceptive conduct Dec 08, 2014

The ACCC and ASIC have launched a new publication, Dealing with debt collectors: Your rights and responsibilities, a guide which explains:

  • people’s legal rights and responsibilities if they owe a debt;
  • where to seek help to work out a budget, negotiate a repayment plan, apply for...
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New Franchising Code of Conduct to apply from 1 January 2015 accc business franchises franchising code of conduct Nov 12, 2014

From 1 January 2015, the current Franchising Code of Conduct will be repealed and replaced with a new Code.  This will apply to all franchise systems operating in Australia. Whilst the Code will remain largely the same, some of the changes the new Franchising Code will bring...

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Stronger ACCC powers to enforce the Franchising Code accc business franchises franchising code of conduct Nov 04, 2014

The Government has passed legislation that will give the ACCC stronger powers and greater flexibility when enforcing the Franchising Code of Conduct, the mandatory industry code regulating the conduct of both franchisors and franchisees alike.

The Bill, which will...

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Federal Court bans Coles from advertising its bread as "fresh" accc australian consumer law business false or misleading representations misleading and deceptive conduct Sep 29, 2014

The Federal Court earlier today handed down its ruling in the proceedings commenced by the Australian Competition & Consumer Commissionagainst Coles supermarkets, ordering that:

  • Coles be banned for 3 years from advertising its bread as “fresh” and “baked...
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